Thomas Cook

Johng

Founder Member
#1
We were excited to be finally returning to Kefalonia in 2019 after a gap of 11 years.
We had booked a stay in Katelios, flying from Newcastle with Thomas Cook. We set up a direct debit and had been paying for the holiday since March.
In September, while doing another search on TC's website I discovered that the Newcastle flights had vanished from their website. I had no contact from Thomas Cook whatsoever.
After waiting a month I contacted them. They asked me how I had found out.
I received no explanation, no apology and they merely offered me a transfer onto the Manchester flight which I refused.
At the moment I now have no Kefalonia holiday for next year. I wonder when Thomas Cook would have finally contacted me, possibly a month before were due to travel leaving me panicking?
As soon as Thomas Cook withdrew their flight, TUI, who operate a Thursday flight from Newcastle slammed £110 on the price of the flight!
Not happy at all with Thomas Cook. Has anyone else had this happen with regards to 2019 holidays?
 
#2
Hi this has happened to alot of people. I was in the process of sorting our holiday through Olympic and the flights disappeared! I was then told 2 days later by a neighbour who works for Thomas Cook that they had pulled a number of flights from Newcastle including the Kefalonian flight. We are gutted we have travelled on a Sunday for a number of years weekday flights are no good for us due to work. I know Manchester flights have been offered as an option but they were more expensive and then you've got the added expense of travelling to catch a plane when you have a perfectly good airport on the doorstep. Fingers crossed someone else will take the slot on
 

Johng

Founder Member
#3
Communication from Thomas Cook has been atrocious on this. Jet2 have good flights from Leeds Bradford on Friday and are reasonably priced but the return flight arrival time means you will be driving up the A1 at peak time which is a nightmare.
However, the money you save will be swallowed up by travel costs and time spent travelling so you would probably save not much money on the cost of the TUI flight!
Kefalonia was at the peak of it's popularity in the years following the release of CCM. Now unfortunately (or fortunately depending on how you look at it), it is returning to the way it was in the 1990's
It does have a loyal returning clientele, but back in the 90's flights were only available from 3or 4 UK airports.
The way tour operators are going at the moment I'm afraid I can't see any other company offering another flight. There is massive demand from Newcastle but unless Jet2 or easyjet step in to fill the gap I'm afraid that once again we are only going to have the option to take the TUI flight or travel further afield... And travelling is something I don't want to do now sadly..
 
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